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Refund e-money products

No refund or exchange can be requested for electronic payment products or prepaid credit card recharges. The risk relating to the product is transferred to the purchaser on the physical delivery of the product, even if the entire sum the purchaser owes beCHARGE has not been paid.

Select the topic of your problem

What is the PWA? A Progressive Web App that is built like a website but acts like an application. Once installed, an icon with the beCHARGE logo will appear on your home screen. All you have to do is click and enjoy our many products.