Protecting your data
In the context of products and / or services on sale on our sites, beCHARGE may collect certain data (identity card, passport, email, telephone number, IP, date of birth, postal address, bank details). Those data are collected for the purpose of allowing access to certain electronic money services and prepaid payment card products, in order to validate the transaction or in order to protect both the consumer and beCHARGE from attempted fraud.
If you want certain data to be deleted or modified, you can send us an email at
[email protected] .
However, we specify that for certain products such as money market or money transfer products, the international AML (Anti Money Laundering) and KYC (Know Your Customer) rules require us to keep and process certain information relating to transactions and your identity at the same time, minimum 24 months.
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Beware of Fraudulent Emails: Stay Vigilant!
At beCHARGE, the security of your data is our top priority. We want to remind you of the importance of being cautious when opening your emails. Cybercriminals are increasingly using sophisticated techniques to deceive you, and a simple click on a malicious link can compromise your personal information.
Here are some tips to help you identify suspicious emails and protect your data:
- Check the sender: Make sure the sender's email address matches the official address of our company. Be especially careful with addresses that look similar but contain typos or slight variations.
- Be cautious with attachments and links: Never click on a link or open an attachment from an email if you're unsure of its source. If the email seems suspicious, contact us directly through an official communication channel.
- Beware of urgent requests: Fraudsters often create a sense of urgency to pressure you into acting quickly. If you receive a message that urges you to take immediate action, take a moment to verify its legitimacy.
- Review the email content: Fraudulent messages often contain grammar or spelling errors. If the tone or content seems odd or unusual, it's better not to respond.
If you have any doubts about an email you've received from us, please don't hesitate to contact us.
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